Konsep Sistem Pendukung Keputusan & Pengembangan Sistem Informasi Media Sosial Dalam Menghasilkan Framework Empathy Netizen

Social media is growing very rapidly in the current era of globalization. This development requires a guide to be able manage flow communication well on social media. In this study, method used honeycomb, what listening? and Daniel Goleman, these three concepts will produce netizen empathy framework Furthermore, research also previous research: Designing Concept Leaderships Intelligence (CI2.1) Version 2.0 inside Using Ken Watanabe Problem Solving 101 Methods. If discussed categories leadership detail, then follow-up how do we apply concept so that it can netizens who provide solutions community. Problems such as: understanding each other still something must given solution, listening providing are important things giving an opinion proper assessment comment or criticism problem addressed immediately. The results study improve quality communication, positively order form positive environment creative solutions.